Lazada Review

Lazada is everywhere. On my email, on my FB, even when I’m browsing through other websites, Lazada is there. It’s like, it keeps on poking you until you notice it. So I finally decided to check Lazada out. It actually has a lot to offer if you are that kind of person who hates going to the mall and going store to store just to find a cheaper price for that thing you are looking for. They also do COD (Cash on Delivery) which I think is a very convenient option. But before ordering anything, I of course first made sure that Lazada is a legit site. I read through a bunch of articles and reviews about Lazada and from what I read, the overall ratio between negative & positive feedback is 50:50.

So I decided to take a shot at Lazada and ordered a Romoss Solo 2 4000 mAH Powerbank w/ LED Torch and a SanDisk Ultra 16gb Micro SD Card w/ Adaptor. All in all it was worth 1,147.00 PHP, and since it was above 1,000 pesos, the shipping fee was free. I opted for the COD option and all I needed to do was wait for my items to be delivered. They actually tell you in their email that “If you have ordered from multiple sellers, your items may be delivered separately by different couriers with no extra shipping fee”, which is Ok for me. Then after that, they will send an email telling you that your orders are being processed in their warehouse.  After that they would send another email saying that they have already shipped your items and mention the courier they sent it to. Expect that the items will be delivered 4-10 days after you made the order, they actually say that in the email, and my first item arrived 3 days later and the next one was 4 days later. I guess it also depends on the courier they use. The couriers for mine were 2GO and LBC. And the package was securely packed with bubble wraps, and the powerbank box was intact and has a plastic that covers it. Tested it right away and it worked fine. I forgot to take pictures of the SD card but it was in the same mint condition as the powerbank.

Weighing in on the positives and the negatives of my Lazada experience.

PRO’s

-the COD option I think is really convenient, specially for people who does not have credit cards and debit cards

-the free shipping is a nice inclusion for ordering 1K or more worth of items

-they have order tracking which is really important when ordering online

-they email you about the status of your order

CON’s

-you should always be prepared because you never know when your items will be delivered, they should consider texting or emailing the consignee a day before the order arrives

-the product review in Lazada is something you can’t count on, the products either have not been reviewed or the review is just not helpful at all

-the product specification in Lazada is incomplete and I have to google the specs to get more info

Most of the negative feedback I have read actually involved using the credit card payment option. I have ordered a couple more items after my purchase in Lazada, and all of them arrived within the given time frame, with secured packaging and we tested them immediately and they were all working fine. All the items I ordered were paid using the COD option. So I think Lazada works great using the COD option. But I also have a friend, who ordered in Lazada using the COD option, and she actually ordered it for someone who lives in Cebu. So after receiving the package she had to ship it to Cebu and when it arrived, and they tested it, it was not working. They called Lazada but they were informed that they only allow 7 days for the consignee to call after the package has been delivered to complain about a product to have it exchanged. But since it was more than 7 days from the delivery date that they were able to really test if the product was working, they weren’t able to have it exchange.

So the points to remember when using Lazada is:

-They work great with COD option

-Test the gadgets you order immediately upon receiving